FAQ

How do credits work?

Credits are used to translate manga, scans, and images with Scan Translator. Each translation request costs one credit. You can purchase additional credits at any time from our Pricing page. We offer a free plan that includes 30 credits per week.

Do my credits for reset monthly?

Unless you've purchased the monthly plan, your credits for Scan Translator do not reset at the end of each month. You can continue to use the service as much as you want until you have used up all your credits. For more information, please see our Terms and Conditions.

How to translate raw manga?

Looking to translate raw manga into your preferred language? Simply open the Scan Translator extension, select your desired language, and click 'Translate'. With the help of AI-powered translation and text detection, Scan Translator makes it easy to understand manga in any language.

Troubleshooting for unresponsive

If you're experiencing issues with the Scan Translator extension not responding, there are a few simple steps you can try. First, refresh the page or try deactivating and then reactivating the extension. If that doesn't work, try removing and reinstalling the extension. If you continue to have issues, don't hesitate to reach out to our support team at [email protected] for assistance.

Why isn't the Scan Translator extension working on this site?

The Scan Translator extension may not work on some sites (This website is not supported error message) due to security or compatibility issues. For instance, some sites block access to their images, which prevents us from translating them. If you encounter any issues while using the extension, please don't hesitate to contact us at [email protected] for assistance

How can I contact Scan Translator customer support?

Need assistance with the Scan Translator extension? You can contact our customer support team by emailing [email protected]. Our team will be happy to help you with any questions or issues you may have.

Help us improve Scan Translator with your feedback

We value your opinion and want to make sure that the Scan Translator extension meets your needs. If you have used our extension, please take a moment to leave a review on the Google Store. Your feedback will help us continue to improve the user experience and make Scan Translator the best it can be

Which languages are supported by the extension?

Scan Translator support all languages supported by Deepl and Google.

What to do if you run out of credits

If you have used up all your credits on the Scan Translator extension, you can easily purchase more on our Pricing. Simply choose the number of credits you need and complete the payment process to continue using the extension for all your translation needs.

Is it possible to modify a translation?

Unfortunately, it is not possible to modify a translation. We use Deepl Translation, which is an artificial intelligence-based translation application. This allows us to achieve almost perfect translations, much better than those produced by other translation tools such as Google Translate.

How do we use your Data?

We are committed to protecting your privacy and handling your data responsibly. We use your data solely to improve our service and provide you with the best possible experience. We never share your data with third parties without your explicit consent, except as required by law. If you have any questions or concerns about how we handle your data, please don't hesitate to contact us at [email protected] or check our Terms and Conditions page